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How can I get a replacement registration key?

The registration keys we provide for our products are not tied to a user's specific machine. This allows our customers to easily install their games on new computers when they migrate or upgrade their systems, or on additional computers, (up to 3), if they have more than one.
For products released after 2012, tools are available with the product to manage your license activations.
As a result, we clearly state in all registration emails sent to customers at the time of purchase that it is their responsibility to maintain a backup and/or copy of their registration information. We unfortunately cannot replace this information, and in fact have not offered replacement keys for our software titles in several years.
The vast majority of software developers do not offer replacement keys, unless the key ties the product to a user's hardware. Ours do not.
We apologize for any inconvenience this may cause.
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Article details
Article ID: 1
Category: Registration, Licensing, and Activation
Date added: 2013-03-25 18:31:29
Views: 896
Rating (Votes): Article rated 3.3/5.0 (71)

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